
Short Tips List:
State observations and not interpretations - For Dummies.com
Choose the time & place to give it without interruption. eHow.com
Encourage dialog to insure understanding from both sides of the feedback.
Be conscious of your body language. The way you look, stand, or otherwise appear to be receptive to dialog and that you are conveying a message in a non-judgemental way are shaped by body language.
ExploreHr.org - Developing Feedback Skills comment.
2 comments:
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Regarding feedback and communication in general, cultural differences make blanket generalizations difficult. For example, consider the rule, "state observations and not interpretations." If an American Indian youth consults with a respected elder, he will not expect observations. Also, "Choose the time and place without interruption." Some clients and some HR Specialists, depending on the office and people involved, might be uncomfortable behind a completely closed door. Even if nothing happens behind the completely closed door, perceptions can be important. Also, it might be hard for people without secretaries to hold the phone calls.
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