First-Time Supervisors Training Webinar: 10 Survival Skills By National Seminars Group

Top 10 Management Survival Skills for First-Time Supervisors - Webinar
Become a strong, more successful leader -

Date: March 14, 2012  |  2:00PM ET • 1:00PM CT • 12:00PM MT • 11:00AM PT

Price: $179

Learn how to identify — and eliminate — the destructive behaviors that can quickly destroy a team! Discover the secrets to successful delegation, and how to communicate instructions and expectations so clearly there’s no room for misunderstandings.  Learn how to improve the performance of every member of your team.

Webinar Agenda:

Team Building: how to develop a productive, balanced, and cohesive team

Delegation: the most common mistakes new supervisors make — and how YOU can avoid them

Coaching and Motivation: important tips guaranteed to improve employee performance and productivity

Performance Evaluation: how to use performance evaluations to set expectations, motivate employees, and improve overall performance

Counseling: when you should — and shouldn’t — counsel employees … and when you need to refer them to professional resources

Performance Improvement: adapting the five steps of progressive discipline to any performance issue or situation 

Problem Solving: how to quickly assess a situation — and take action to resolve problems before they get out of control! 

Conflict Management: become known for your cool, calm, and confident ability to resolve and defuse tense situations! 

Change Management: three keys to successfully introducing and implementing change in the workplace 

Staff Development: identifying employees with high potential … and developing a long-term plan that really pays off

Creating New Supervisor Training Programs Certificate Program

The Creating New Supervisor Training Programs Certificate 

Program addresses the unique needs of new leaders in an organization.

New supervisors have unique needs. They are making a critical transition into management, and this changes requires developing a number of competencies quickly.  This two-day workshop by the American Society For Training and Development (ASTD), is also offered online, will show you how to build a new supervisor training program that facilitates their development and addresses the realities of training new supervisors including how to prepare individuals to make the transition from a contributor to a leader, prevent them from creating new liabilities for your organization, and increase their effectiveness while reducing their learning curve.

Learning Objectives

After the workshop, participants will be able to:

Address the top 10 mistakes made by new supervisors

Assess the learning needs of new supervisors

Develop content that covers empowering staff delegation, motivation, legal requirements, and coaching

Tips and tricks for effective training of new supervisors including how to get and give feedback

Build a training program that is aligned with your organizational business goals.

ASTD is the world’s largest association dedicated to workplace learning and development professionals.

The Supervisory Development Seminar Week 1: Fundamentals

This seminar meets the requirements of the Congressional mandate requiring training for all new federal supervisors.

The 5-day  program costs $3350, which includes tuition, meals, and lodging. The training is also offered on a non-lodging basis for those that have the ability to commute from the DC Metro area.

In preparation for this Week 1 Seminar, OPM recommends, but does not require, a Leadership Assessment Program that focuses on giving aspiring leaders critical feedback and assists in development of a leadership growth plan.

For related training, OPM offers a Week 2 Seminar for continuing supervisor training.

Register

Federal Supervisor Training Act of 2011
 
US OPM Training Policy Handbook

Wisconsin Department of Employment Relations 2001 New Supervisor Training Needs Analysis Survey

Over 92% of the supervisors responding indicated the new supervisors training was “worth the investment of time and money”.  Over 45% thought at least some of the training could be delivered via e-learning format. 

Motivating employees topics was deemed to be the most important to include in the training by respondents.   “Communications and conflict management”, “Steps to becoming a good supervisor”, and “Team-building” were ranked in the top four most important categories.  Read more

The following 22 survey Leadership Topics ranked by high importance to lower importance:

1. Motivating employees 

2. Communication and conflict management 

3. Steps to becoming a good supervisor 

4. Team-Building 

5. Productivity 

6. Planning for yourself and your unit 

7. Performance planning and management 

8. Delegation 

9. Discipline and managing the marginal employee -- case study 

10. Time management 

11. Stages of team development 

12. Learning to think like a manager 

13. Consensus-seeking 

14. "Voice of Experience": Supervisors' Panel (presentations and Q&A) 

15. Situational leadership 

16. Quality improvement 

17. Create individual development and application follow-up plan 

18. Power bases as a leader & manager 

19. Exercise: Best Supervisor/Worst Supervisor 

20. Influence model (circle of concern, circle of influence) 

21. Deming's 14 management principles 

22. The public management profession: A public trust & high calling 

The Deming Institute

ASTD New Supervisor Training Program By John E. Jones & Chris W. Chen

New Supervisor Training offers a program for training new supervisors that can be tailored to last a few hours per day or longer term. Exercises and handouts are included with tips on how to present and evaluate using accompanying tools and resources.

Influence, Facilitation, Planning & Organizing, are the top three listed important competencies for new supervisors in this book and training program.  Read more and view the accompanying powerpoint files.

Arizona New Supervisor Academy Training Requirement

 The Arizona State Human Resources Division requires new supervisors to take 13 various courses within the first six months of becoming a supervisor.  The main components of the training include communications, leadership, management and employee motivation topics.   These include empowerment, time management and counseling subjects.  Read more

Foundation AZ Supervisor Training Course:

LDR 1003 Building Trust: "Be the catalyst to propel your team forward by instilling a partnership based on trust."

Building Trust With Your Supervisor and Employees - Peter Barron Stark Companies

Building Trust: A Manager's Guide For Business Services on Amazon.com



 



State of Arizona Employee Wellness Program

Federal Supervisory Training Initiatives - S.674 Proposes New Requirements

 "Although most employees think their supervisors are decent

and trying to do a good job, their trust in supervisors to 

make the key decisions in things like discipline or pay increases

is guarded at best."  James Tsugawa, MSPB

in Federal News Radio 1500AM

Federal Supervisory Training Act (S. 674) – This Act proposes training for new supervisors include the following within the first 12 months of appointment and retraining every three years:

• Mentoring and motivating employees
• Improving employees performance and productivity
• Fostering a work environment of fairness, respect and equal opportunity
• Addressing reports of hostile work environment, reprisal or harassment
• Prohibited personnel practices
• Collective bargaining and union participation rights, and
• Other topics necessary for carrying out the duties or responsibilities of a supervisor

The delivery of the training would have to be interactive and instructor-based, rather than merely administered online. In addition, agencies would be required to 1) develop mentoring programs for new supervisors, and 2) evaluate the effectiveness of the supervisory training programs.

From US OPM – Congressional & Legislative Affairs

Creating New Supervisors Training Certificate From ASTD

Upcoming training February 8-22, 2011, April 2011, & September 2011

Fred Pryor Seminars – How To Supervise People $99 – This course offers a comprehensive workbook that can  be used as a reference resource that has planning and coaching checklists, and an employee commitment checklist to name a few topics in it. 

Graduate School - Introduction To Supervision - recognize the "Big 10" most common problems facing government supervisors.