Over 92% of the supervisors responding indicated the new supervisors training was “worth the investment of time and money”. Over 45% thought at least some of the training could be delivered via e-learning format.
Motivating employees topics was deemed to be the most important to include in the training by respondents. “Communications and conflict management”, “Steps to becoming a good supervisor”, and “Team-building” were ranked in the top four most important categories. Read more
The following 22 survey Leadership Topics ranked by high importance to lower importance:
1. Motivating employees
2. Communication and conflict management
3. Steps to becoming a good supervisor
4. Team-Building
5. Productivity
6. Planning for yourself and your unit
7. Performance planning and management
8. Delegation
9. Discipline and managing the marginal employee -- case study
10. Time management
11. Stages of team development
12. Learning to think like a manager
13. Consensus-seeking
14. "Voice of Experience": Supervisors' Panel (presentations and Q&A)
15. Situational leadership
16. Quality improvement
17. Create individual development and application follow-up plan
18. Power bases as a leader & manager
19. Exercise: Best Supervisor/Worst Supervisor
20. Influence model (circle of concern, circle of influence)
21. Deming's 14 management principles
22. The public management profession: A public trust & high calling
