Recognition is a key component of maintaining employee engagement. The State of Oklahoma announced its 2011 Quality Awards on its Office of Personnel Management website:
For process improvement training using White Belt Certification, the OK Department of Human Services/Data Services Division (OKDHS) was recognized for increasing employee awareness through “Intro To Process Improvement”.
Recognized:
Introduction to Process Improvement Training and Deployment
Department of Human Services/Data Services Division (OKDHS)
Karen Duncan, Deb Garrett-Palmer, Mike Patrick, Vareeda Fenimore and Linda S. Warner
The OKDHS Process Improvement program began in 2005. The goal was to ensure quality levels and improve customer satisfaction. The focus today includes process improvement projects but also the development and deployment of the “Introduction to Process Improvement” – White Belt Certification training to increase the awareness and education of employees. This training offers the opportunity for OKDHS employees to take advantage of the tools and knowledge that Lean Six Sigma can provide. Students learn how to apply process improvement in daily activities assisting in better ways to operate and do business.
Department of Human Services/Data Services Division (OKDHS)
Karen Duncan, Deb Garrett-Palmer, Mike Patrick, Vareeda Fenimore and Linda S. Warner
The OKDHS Process Improvement program began in 2005. The goal was to ensure quality levels and improve customer satisfaction. The focus today includes process improvement projects but also the development and deployment of the “Introduction to Process Improvement” – White Belt Certification training to increase the awareness and education of employees. This training offers the opportunity for OKDHS employees to take advantage of the tools and knowledge that Lean Six Sigma can provide. Students learn how to apply process improvement in daily activities assisting in better ways to operate and do business.
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