Evaluation feedback assists in improving efficiency and effectiveness of:
- Training content and methods
- Use of organization dollars, personnel, and other resources
- Employee performance
- Organizational productivity
Through evaluation, trainers:
- Recognize the need for improvement in their teaching skills
- Are given suggestions from trainees for improving future training
- Can determine if training matches workplace needs
(From: Mine Safety & Health Administration, US DOL – Education & Training Procedures)
The Kirkpatrick Model is often used in evaluating training. The model asks questions of participants on four levels:
Reaction – did the participant “like” the training?
Learning – what did the participant learn?
Behavior – did the participant’s behavior change due to some learning from the training?
Results – did the behavioral changes impact the organization?
Read more:
Training Evaluation Tips – U.S. DOL
1 comment:
Regarding the Kirkpatrick Model, measuring behavior change and impact on the organization will probably require management participation. Busy managers might not always welcome additional responsibilities. If forced to participate, they might be more reluctant to send their employees to training.
Dan Vale
http://www.examiner.com/careers-in-baltimore/daniel-vale
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