Knowledge Management (KM) is integrated in North Carolina State Government, in part, through their Learning and Development Catalog offering known as -
This training focuses on the following objectives:
Identify where critical organizational knowledge is located in the work unit, prioritize and determine its criticality;
Determine if critical knowledge is at risk of being lost or in a single point of failure situation by conducting a risk analysis;
Determine the best method(s) for capturing and transferring critical knowledge to others;
Create individual employee development plans to close knowledge gaps and create informal career paths; and
Monitor and evaluate knowledge transfer plans for continuous improvement and sharing of best practices.
More KM Resources:
Knowledge Sharing In People’s Daily Work by GreenChameleon.com
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