The site touts the following: the basics of management, essentials of management, essentials of management 2, principles of upper management, mediation skills, approaching supervision, and coaching/feedback courses that form strong foundational skill development for state employees.
The Basics Of Management training -

• Professionalism
• Customer orientation
• Persuasion
• Decision making
• Efficiency and focus
• Relationship building
• Analytical thinking
There are a number of other competency development topics listed that are also available to state employees. This site is part of the state Professional Development Center (PDC). The PDC offers client assistance in meeting facilitation, mediation, consulting, conference coordination and training needs assessment. This offering comprises an excellent model of HR department support for any organization. Read more
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