In his article: The Five Learning Disciplines: How They Help Us Become Better Leaders (PART 1of Six), Jim Taggart notes that dysfunction in management often leads to a "group think" mentality where "questions" and "debate" are often penalized.
The Myth of the Management Team
This reflects the desire for management to appear as a cohesive group that is pulling in the same direction. The reality is that in most management ‘teams’ the need to uphold their image means that dissent is frowned upon and that joint decisions are ‘watered-down compromises.’ As Harvard’s Chris Argyris has discovered through his research (and referred to frequently by Senge), most organizations reward those who promote senior management’s views. Those who pose probing questions or who rock the boat are penalized. – Jim Taggart
This reflects the desire for management to appear as a cohesive group that is pulling in the same direction. The reality is that in most management ‘teams’ the need to uphold their image means that dissent is frowned upon and that joint decisions are ‘watered-down compromises.’ As Harvard’s Chris Argyris has discovered through his research (and referred to frequently by Senge), most organizations reward those who promote senior management’s views. Those who pose probing questions or who rock the boat are penalized. – Jim Taggart
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Groupthink video: http://www.youtube.com/watch?v=JtEabrR0I7Q&feature=related
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