Praise the action, not the person. Giving employees feedback, or any adult for that matter, it is better to praise the activity deserving of praise over complimenting the person. Research indicates giving praise to one does have a tendency to create self doubt, in that the person questions his/her ability to meet the expectations. Let's be clear, we are not saying praise is bad. We are saying giving praise directed at the behavior or accomplishment is the most productive and has more positive results.
I have yet to find the man, however exalted his station,
who did not do better work and put forth greater effort
under a spirit of approval than under a spirit of criticism. -- Charles M. Schwab
We know we all want and need to be:
appreciated,
liked,
feel important.
These are 3 key points in developing relationships. The way we establish relationships is key to how well we market ourselves. Our image in the eyes of another determines our acceptance and so our ideas and our values are appreciated or not. Author Don Yates writes about these things being part of the Dynamics of Self Image.
Everyone has an invisible sign hanging from their neck saying,
"Make me feel important." Never forget this message
when working with people. -- Mary Kay Ash
Instead of believing that you know what's best for others, trust that they know
what's best for themselves. - Dr. Wayne Dyer [Change Your Thoughts - Change Your Thinking: Living the Wisdom of The Tao]
Affirm: Compliments are a gift of prosperity.
I have learned to accept them graciously. - Louise Hay
More References and Resources:
The Mary Kay Way: Timeless Principles From America's Greatest Woman Entrepreneur
- Mary Kay Ash
How To Manage Your Employees and Build A Strong Team
Remote Management And Leadership
Five Critical Skills For Team Leadership - Kay Roman
Human resources tools, training and development, and wellness resources -- for feds and training professionals. HR types, work/life coordinators, and trainers will find something of value here. You can send any comments or feedback by email to us through: Govtrainingresources@gmail.com
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Sunday, October 10, 2010
The Psychology of Giving Praise!
Labels:
behavioral indicators,
feedback,
praise,
research,
self image
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