Training Dollars Typically Wasted!

"Not more than 6-10% of expenditures in training actually result in transfer to the job.” 
By Broad and Newstrom

In his latest widely quoted book entitled The New Mager Six-Pack, Robert Mager describes the training needs assessment process:

1. Define the problem?

2. Determine the importance. Is it worth solving?

3. Determine the cause(s)

4. Identify training vs. non-training solutions

5. Select the best (most cost-effective) solutions

Training Needs Assessment: A Systematic Approach by Joan Strohauer