- Use mentoring to successfully lead employees
- Tactfully address workplace etiquette issues
- Avoid saying the wrong thing during the hiring process
- Handle performance problems
- Develop performance standards
- Ensure you don't unknowingly discriminate on the basis of age, race or color
- Determine whether your employee has a disability and how to determine whether an accommodation is reasonable
- Respond to allegations of sexual harassment
- Delegate work as fairly as possible
- Perform your role in labor-management relations
- Use alternative dispute resolution
- Deliver termination notices
- Tackle computer misuse
- Address suspected sick leave abuse
- Handle FMLA requests
- Manage a contractor workforce
- And much more
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