The North Dakota HR Website for Managers informs State Managers on the Value of Training:
“Often supervisors ask, "Why should I provide training to my staff?" There are many reasons agencies provide training to their employees:
to foster growth and development
to provide opportunities for employees to accept greater challenges
to aid employees in contributing to the achievement of department goals and the agency’s mission and vision
to build employee self-confidence and commitment
to produce a measurable change in performance
to bring about the desired changes that can solve a variety of problems”
ND lists four types of training needs assessments:
They are:
- Organizational needs assessment
Organizational needs emerge from agency goals, objectives, and priorities. This type of need can be universal for all employees, such as reducing stress, improving productivity, etc.
- Group needs assessment
These types of needs are easier to determine because they are closely related to specific job levels and categories of employees, such as team-building, problem solving, etc.
- Individual employee needs assessment
The needs uncovered with this type of assessment are more specific and can be easily identified by reviewing the individual’s background, education, training, experience, skills, knowledge, and past performance. Individual needs are those skills needed to do the employee’s current job, future assignments, and career plans.
- Job needs assessment
Based on the job in question, this type of need can be the most difficult or easiest to identify. Occupational, job, and task analyses are conducted to determine the type of training needed.
Regardless of the type, "the purpose of a training needs assessment is to identify performance requirements and the knowledge, skills, and abilities needed by an agency's workforce to achieve the requirements. An effective training needs assessment will help direct resources to areas of greatest demand." (Reference US OPM Training)
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