Improving First-Level Supervision Of Government Employees

A Report to the President and Congress of the United States by the Merit Systems Protection Board (MSPB) - May 2010.

"...it is essential that agencies have value selection criteria and processes, comprehensive training programs, good communication and support networks, and sound accountability mechanisms for their first-level supervisors.  Unfortunately, we found continuing deficiencies in all these areas.  In particular, agencies often give too little weight to supervisory skills or potential when filling first-level supervisory positions, and too little attention to supervisory training, development and feedback afterward."   --  Susan Tsui Grundmann, Chairman, MSPB

Public Sector Performance, Driving Federal Performance (Oct 2009) Read more...